MOBILE SITE   HOME   CONTACT US   ABOUT US   SUPPORT   SERVICES   PRODUCTS   STORE

Electricity  Saving  Solutions

 

Office: 02 8064 3992       Mobile: 0428 449 422

Electricity Monitoring And Saving Solutions Australia

 

Not Happy With Your Electricity Metering And Billing?   Wondering Why You Are Using So Much Power?   Get The Data You Need To Make Sense Of Your Consumption And Solar Power   Help Is ONLY A Phone Call Away! 02 8064 3992

Aussie Home Energy

 

 

AHE - Aussie Home Energy Blog 


MOBILE SITE
 

 

FOLLOW US

 

 

 

Aussie Home Energy Blog

 

Aussie Home Energy On Facebook

 

 

BUY NOW

 

Energy Saving Services & Products Online Shop

 

 

AUSTRALIA WIDE HELP

 

Australiawide Home Energy Saving Services

 

AUSTRALIA WIDE
HOME ELECTRICITY
AUDITING SERVICE

 

 

SERVICES & PRODUCTS

ELECTRICITY

 

 

SITE NEWS : UPDATES

 

 

This Page Updated
Friday, 21 April 2017
 

 

Subscribe To Our Site News RSS Feed To Stay In Touch

Subscribe to
SITE NEWS for
updates.

 

 

HOME ENERGY AUDITS

 

Aussie Home Energy Power Saving Services

Aussie Home Energy Power Saving Services

SYDNEY HOME
POWER AUDITS

 

 

SOLAR POWER

 

Solar Power Savings Reduce Electricity Costs

 


Gross To Net
SWITCH

WHAT U NEED 2 KNOW
 

 

 

MONITOR YOUR POWER

 

See Clients Monitoring Online Via The PVOutput Dashboard

 

Aussie Home Energy Monitoring Solutions

 

ELECTRICITY
MONITORING KITS

 

Aussie Home Energy Saving Services

 

Maximise Your Solar Investment : Where Is Your Power Going?

POWER & SOLAR
MONITORING APP

 

 

EDUCATING YOU

 

Aussie Home Energy Blog

 

 

 

Aussie Home Energy's Worldwide Electricity News

 

Aussie Home Energy Newsletter

 

 

TESTIMONIALS

 

Aussie Home Energy Customer Feedback

 

GOOGLE REVIEW  FACEBOOK

 

 

 

 

 

 

KEEP IN TOUCH


RSS & EMAIL SUBSCRIPTIONS

 

 

CONNECT WITH US

 

On Facebook As AussieHomeEnergy
On Twitter As @Energy_Assessor
On Twitter As @Energy_Monitor
GoogleButton
On LinkedIn As AussieHomeEnergy

 

 

ACCOUNTS

 

Easy Pay By Paypal / Credit Card


Advisory Services
 

BANKING DETAILS

 

MOBILE SITE

 

Aussie Home Energy Mobile Site

 

FAQ

 

Please CONTACT US should you need further assistance.

 

HowToChooseAnElectricityMonitorBanner
Compare Monitor 2 Monitor Features & Benefits

 

Home Electricity Monitoring System FAQ

24/7 Home & Solar Electricity MonitorThis FAQ relates to the Current Cost range of HOME ELECTRICITY MONITORS. Known on this site as System #1 the LCD monitor for this hardware was discontinued July 2016.

 

Question : Is the energy monitoring system configured and ready to go, to suit my requirements.
Answer : YES we will configure and test your monitoring package before dispatch. All you have to do, is clamp / connect and power up the system. This is a sought after benefit of our 24/7 monitoring solutions.

Question : How many transmitters can I connect to a monitor?
Answer : You can connect up to ten transmitters [be it current clamp or appliance plug-in] with each circuit having it's own designated LCD screen on the monitor. Use the UP & DOWN buttons to scroll through the circuits. Each current clamp transmitter has three inputs, where depending on the web portal or SOFTWARE chosen, you can see these inputs individually. Meaning you can see the power of each phase of your three phase supply. Each input to any current clamp transmitter, also relates to the number of clamps, where the monitor will ONLY display the summed inputs of the transmitter.

The default circuit is channel 0, where you will see the temperature displayed. The other nine channels are designated by Appliance 1 to 9.

Question : How many electricity monitors can be connected to a transmitter?
Answer : There is no limit to the number of monitors that can connected to a transmitter. This allows you to monitor the power use from any location in your home. You may have one monitor in your office, uploading data to an online web portal, with another in the kitchen making everyone aware of what the electricity usage and costs are occurring.

Question : What type of battery does the electricity transmitter use?
Answer : 2 x D Cell alkaline, available from any supermarket. Cost is approximately $10

Question : Do I need an electrician to install the home electricity monitor?
Answer
: In most cases we're finding the answer is NO, as you're only attaching the cable clamp around the insulated red live cable, accessible on the front side of the power board. Where access to the back of the board is required, then you will 100% of the time need an electrician. In all cases of installation, the procedure only takes minutes. So calling out the electrician when you're not sure, is the best idea and importantly not going to break the bank!

Question : How do I set the electricity tariff in the monitor?
Answer : Press and hold the UP arrow until the LED flashes. Select the $ currency using the UP / DOWN arrows. Next enter your electricity tariff in cents. Example for 32 cents enter 32.00, use the UP / DOWN arrows to adjust, then press OK. NOTE! You ONLY have one minute to correct the tariff and you need to press the OK button within this time to make the change. If you cannot scroll to your desired tariff within this time, do the process in two stages, making sure you press the OK button withing this time window.

Question : Will my power monitor operate correctly if my home has a steel frame?
Answer : We have a lot of monitoring clients with this kind of home. We have not heard of any issues so far. So we would say YES your monitoring system will operate correctly. Our electricity monitoring systems are also used in commercial situations and there is often a lot more steel and concrete in these buildings. So a steel frame home should not be an issue.

Question : What is the maximum voltage & current rating for the clamp?
Answer : Voltage 600V Current 100A for the purpose of accuracy.

Question : Does the electricity monitor cost a lot to operate?
Answer : No. Approximately 6 cents per week or less than $5 per year.

Question : What is the adjustable voltage range of the latest transmitter?
Answer : From 200 to 260 volts. This setting is adjustable during the pairing process of the electricity monitoring transmitter to the electricity monitor. The default setting during configuration by AHE is 240 volt and can be adjusted in 10 volt increments.

Question : Will the electricity monitor work on a two phase 480 volt or three phase 415 volt supply?
Answer : Yes it will as the power in each phase is still only 240 volts. Depending on the software / web portal chosen, you will be able to see the power on each phase.

Question : I want to monitor each phase of my three phase supply, is this possible?
Answer : Yes it is. The Energeniaal software will allow you to see each phase of the transmitter. Where you wish to use other software or an online web portal, then the solution is to have a transmitter on each phase. Then of course you can see all three phases.

Question : Can I connect my electricity monitoring system to my Solar PV?
Answer : Yes you can. You will need to add a RENEWABLE ENERGY / ADDITIONAL APPLIANCE PACK to any existing Home Electricity Monitoring System. Otherwise visit SOLAR POWER MONITORING SOLUTIONS. Information on connecting your Solar PV Monitoring System is included in our additional Home Electricity Monitor FAQ. See our SUPPORT page for further information.

Question : What is the maximum distance allowed between the electricity transmitter and monitor?
Answer : 100 metres according to the manufacturer where the electricity transmitter is outside of a metal powerbox. Building composition may reduce the range, with a more practical range being 30 metres. Distance of the transmitter is discussed in more detail on our blog, in this posting WATERPROOFING YOUR HOME ENERGY MONITOR'S TRANSMITTER, where extending the transmitter range is discussed for the purpose of monitoring a solar array, sited some distance away from the home.

During our tests, we were able to well exceed the 100 metres. Further EXTENDED TRANSMITTER RANGE is available by request, where the range is extended over 150m. We test all our monitoring solutions to 100m outside of the metal powerbox.

Question : How strong is the transmitters signal?
Answer : Whilst we do not have any data as an answer, we would say the transmitter signal strength is very strong. A bit similar to when you are in the country trying to use a city mobile phone. Unless you have a mobile phone with strong reception then you simply lose out. Telstra has their 'blue tick' range of phones for this purpose. The transmitter runs off two heavy duty batteries and supports a good strong signal. This is where cheap electricity monitors often fail, on strength of signal tests. All monitoring systems are tested to 100m line of sight, before dispatch.

See The Electricity Monitoring Solutions Other Aussie Householders Are InstallingQuestion : Can the transmitter be mounted inside a metal meter box?
Answer : Yes it can. What is termed the 'Faraday Cage', according to the manufacturer has little effect. After running our own tests, we have come up with solutions that extend the range, which are detailed here on our blog here WATERPROOFING YOUR HOME ENERGY MONITOR'S TRANSMITTER. The transmitter in this case is located outside of the metal meter box. For distances over 150m we modify the transmitter. A solution suitable for where any solar array is some distance from the home. See SOLAR MONITOR EXTENDED TRANSMITTER.

Question : I have restricted space, what is the dimensions for the transmitter?
Answer : Height 15.5 Width 11 Depth 6 [Dimensions in cm]

Question : Can all BRIDGES be updated online, so they receive all 10 channels?
Answer
: YES & NO. The concept of the bridge is that it is 'supposed' to be just a change on the Current Cost server, to allow it to post all 10 channels. If you are using an old 1 channel Bridge you may find the firmware needs to be upgraded. The cost for this firmware upgrade is $35. All Bridges supplied by us have the latest firmware. See BRIDGE FAQ.

Question : Where can I find the specifications for the monitor?
Answer : Click on this link for HOME ENERGY MONITOR SPECIFICATIONS

Question :What amount of historical data is stored by the monitor?
Answer :
The monitor stores historical data for all ten channels:

  • The number of kWh used every 2 hours for the last 31 days
  • The number of kWh used every day for the last 90 days
  • The number of kWh used every month for the last 7 years

Question : How do I download the data from the monitor, using the USB cable to my software application and what do I see on the monitor?

Answer : Depending on your chosen software application, you may wish to download the data from the monitor at once. To do this, press and hold the OK and DOWN arrow on the monitor, until the LED flashes. The monitor's screen will go blank and display a single number, which will count through 1 to 9, whilst it downloads the data to the software application. The monitor will return to the normal screen once the data is downloaded. A refresh of your software will display the additional data.

Alternatively if you have your monitor and software application connected for more than a couple of odd hours, then the monitor's data will be automatically downloaded to the software application. This will occur during an odd two hour cycle. Example being just after 11.00 where the monitor and software application were up and running before 9.00. In this case there will be no change on the monitor's screen at the time of download, other than normal monitoring changes.

Question : What happens if I have a faulty part?
Answer : We will discuss any fault with you first, before asking you to return the item. Once we have hands on the item, we will confirm the fault, before posting you a replacement part.

Question : I notice that the monitor's temperature sensor is reading high, when the monitor is operating off the portable battery supply. Why is this?
Answer
: Your batteries are running low. Whilst you are still able to see the energy readings, the low voltage is causing errors with the temperature sensor. Please replace the batteries to fix the problem. Plugging the monitor into the provided mains power supply will eliminate the temperature error.

Question : How many channels will the ELECTRICITY MONITOR BRIDGE upload to a suitable online portal?
Answer
: You have a choice of uploading 1, 4 or all 10 channels [appliances].

Question : How do I change channels on the monitor
Answer : To change channels use the UP & DOWN arrows. Household electricity consumption is often set to channel 0, with solar power to channel 1. This is our default configuration, which you can change later if needs be. Otherwise talk to us about configuration during the initial call.

Question : When does the 1 Day kWh reading on the monitor's LCD screen start from?
Answer : The 1 Day kWh reading works from midnight to midnight. So at midnight it will reset and show the previous day's total. It will display this same value until 11:59pm the following night.

Question : My Current Cost web portal is down, is there anyway to know the reason is due to server maintenance and not my bridge device?
Answer : One easy way to check this without rebooting your bridge, is to visit other users web portals listed on our SUPPORT page, where we also have a SERVER CHECK link. Our SITE NEWS will list any known issue. If other users are up and running and it looks like your bridge, follow the Bridge FAQ on the SUPPORT page.

Older Style Cable Clamp Shown Around CableQuestion : How easy is it to attach the cable clamp?
Answer : This operation only takes a few minutes. Any clamp is simply clipped around the outside of the required cable/s.

For additional FAQ please visit our Home Electricity Monitor FAQ

If you are a Home Energy Monitor client, seeking further copies of the documentation included with the monitor, please visit our SUPPORT page or email our office direct, with your request.

 

AHE - CO2 News

↑ Grab this Headline Animator

 

 

Single Appliance Power Mate Monitor FAQ

Power Mate Single Appliance Energy MonitorQuestion : Why is a lower power reading displayed on the monitor, is it not simply volts multiplied by current?
Answer : The Power-Mate displays what is called True Power. This is the power you are billed for. If you wish to go into more detail click on POWERMATE POWER FACTOR EXPLANATION, which you will also find on our SUPPORT page.

Question : Why is there a lower current reading than specified on the appliance label?
Answer : An appliance's label will often state the maximum current, which may occur momentarily on power up. As an example an Air Conditioner unit will operate at 70% or 40% of the maximum rating, during normal use.

Question : Is 60 Hz supported by the monitor?
Answer : Yes it is. The electronics were designed to work over a large range of frequencies. Please note though, the Power-Mate is designed primarily for 240 volts. The Power-Mate works fine all the way down to around 150 volts.

Question : How long will the monitor take to calculate the accurate cost of my fridge / freezer?
Answer : Any appliance that is controlled by a thermostat will need to be monitored for at least 24 hours, if not more for accurate readings. Remember the monitoring of a fridge will be affected by the use of the appliance and temperature of the room. So if either is fluctuating then the monitoring period needs to take this into account.

Question : Can the monitor measure the energy over a minute, where the power is fluctuating from a couple of watts up to 500 watts?
Answer : The Power-Mate resolves & displays down to 0.0001 kWh, in standard form. The kWh is measured /  calculated and updated each second. Remember this monitor was designed to accurately measure very short time periods and low power readings.
 

 

Home Electricity Audit FAQ

The following FAQ relates to our HOME ELECTRICITY AUDITS

Question : Are your Home Electricity Auditors trained?
Answer : All of our Electricity Auditors are trained electricians.

Question : What does your In-Home Electricity Audit Report detail?
Answer
: The Aussie Home Energy Electricity Audit Report has changed over the years, to reflect what clients want to know about their electricity usage and costs. It is constantly growing into a wealth of knowledge. Each Electricity Audit though is slightly different as it is tailored to supply the information needed by the individual client.

We do not supply tick box audits, as we educate our clients!

A detailed report covers the aspects of how electricity is supplied, used and billed for in the home. Suggestions are offered on how to reduce the electricity bill to a minimum, based on the efficient electrical practices. Alternative options for improving / replacing inefficient appliances are discussed.  

 

 

Home Power Audit [Telephone Consultation]

The following FAQ relates to our HOME POWER AUDIT

Question : Are your Home Electricity Auditors trained?
Answer : All of our Electricity Auditors are trained electricians.

Question : How can you perform a HOME POWER AUDIT over the phone?
Answer
: By using our knowledge of how electricity is delivered and used in residential properties, we know over 95% of homes are wasting electricity in similar ways. We have visited hundreds of homes and use the information gained so far to offer our HOME POWER AUDIT service.

Question : I do not have a cordless phone in the home?
Answer : In some cases we may call you on a mobile phone to perform the remote Electrical Audit. You need a cordless or mobile, so we can talk to you whilst you are on the move in your home, answering our questions.

Question : Do I get a Electrical Audit Report when I use your HOME POWER AUDIT service?
Answer
: No as we do not collect the same amount of information, as in our IN-HOME AUDIT SERVICE.

 

 

Home Solar Assessments

Home Solar PV AssessmentsThe following FAQ relates to our HOME SOLAR PV ASSESSMENTS

Question : How long does the solar assessment take?
Answer : Approximately 1 hour.


Question : What will you discuss during the Solar PV Assessment?
Answer : We will inform you of what the best options are for you regarding offsetting your electricity costs. We will discuss everything you need to know about hardware, warranties and expected returns on investment. Visit our SOLAR POWER pages.

 

 

Understand The Australian Energy Label When Shopping
 
Help Us Educate Others - Add This To Your Website
 

Take Our SURVEY On The Energy Label
Save &
PRINT Our Label Before Adding It To Your Fridge Door!

 

Aussie Home Energy - Electricity Saving Services FAQ

 

Office : 02 8064 3992      Mobile : 0428 449 422

 

 

 

 

AHE - Electricity News Australia

↑ Grab this Headline Animator

 

 

Services
Introduction
Meter And Billing Analysis
Power Audits Sydney
Power Audits NSW
Power Audit Australia Wide
Strata Power Presentation
Solar Power Assessment
LED Light Assessment
 

Aussie Home Energy
Home Page
About Us
Contact Us
Service Area
Support
FAQ
Legal
Business Networking
Testimonials
Site Map
Banking Details
 

Help : Assistance
Community Work
Free Help
 

Products
Electricity Monitoring
Standby Power Eliminator
 

Energy Monitoring
Choosing Your Monitor
System #1
System #2
System #3
Single Appliance Monitors
Online Clients
School Monitoring Projects
School Canteen Analysis
Residential Monitoring Projects
 

DIY Electricity Audit
DIY Power Audit Solution
Spreadsheets & Forms
 

Information : Surveys
Energy Reduction Guides
Electricity Saving Articles
Surveys
 

Solar Power
Introduction
Solar Power Monitoring
Maximise Your Solar
Solar PV Calculator
Factors Affecting Output
NET Fit Metering & Billing
Types Of NET Meter
Solar Export Redirection
 

Energy Calculators
CO2 Calculator
Energy Costs Calculator
Solar PV Calculator
 

News : Videos
Website News
Electricity News
CO2 News
Renewable Energy News
Energy Saving Videos
 

Networking
Our Social Networks
Blog
Electricity Q&A Forum
Free Newsletter
 

Electricity Information
Supply
Distributors
Retailers
Wasted Electricity
Supply Problems
Billing
Bill Errors
Electricity Concerns
Electricity Bill Busting Software
 

Home Energy
LPG And Natural Gas
Mains And Tank Water
 

Lighting
Low Energy Lighting
LED Comparison Tests
 

Links
Energy Saving
DIY Monitoring Projects
 

Subscription
Email & RSS Subscriptions

 

 

 

 


Alternative Uses For 50W Of 24/7 Wasted Standby Power?

How Much POWER Are You Wasting? What Is The Cost?

 

Powered By WORD OF MOUTH Marketing

Content & Intellectual Property Is Under Copyright Protection.
Copyright ©2009-2017 All Rights Reserved Worldwide : Aussie Home Energy

This Page Updated Friday, 21 April 2017  ABN 89 945 871 580

MOBILE SITE  & This Site Created By ASG Website Design

REDUCING ELECTRICITY COSTS | SAVING ELECTRICITY COSTS