What Is Your Electricity Supply Connection?
We need to know how many phases are coming into your home. Common is one meaning your single phase, or three meaning your three phase. If you have solar power this could be single or three phase, when connected to a three phase supply.
In your power box one large fuse means single phase, whilst three large fuses mean three phase. View here an example of a 3 PHASE METER BOX.
Take a close look at your electricity meter/s. If you see 3 Ph anywhere, then you are three phase. This three phase meter will often have 415 V after the 3 Ph on the ID label. Otherwise you will see 1 Ph with 240 V stated. [Note if there are two meters, the Off-Peak hot water will always be single phase.
If you are still in doubt, no problem! We can talk you through a visual inspection of your power box over the phone. It only takes minutes to confirm!
You can Email / SMS an image of the inside of your power box. We will then confirm your home electricity connection. See CONTACT US for details